In The Unlikely Event That Your Product Has Been Damaged In Transit, Please Send A Picture Of The Damaged Product Within 48 Hours Of Receipt Of The Product To or Whats app Number.
Once You Courier The Product Back To Us We Shall Immediately Send You The Replacement.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
It is our endeavor to provide you with the best customer service possible hence we permit returns and exchanges within 7 business days of receiving the package but only in case of the following reasons. No other requests will be entertained aside from those mentioned below.
1) Size Mis-match
2) Wrong product received
3) Damaged product received
To complete your return, we require a receipt or proof of purchase.
Our Products Sometimes May Have Some Black Or Green Spots And Sharp Edges. Edges Are Automatically Smooth After Wash 2-3 Times With Scotch Brite . Please Note That These Products Are Not Damaged. Bronze Oxidizes In The Air And Has A Propensity To Turn Black. This Is A Natural Process And It Could Be Cleaned With Any Metal Cleaning Agent Or With Natural Cleaners Like Lime & Salt, Vinegar Or Salt Or Tamarind.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 10 days after delivery
Refunds (if applicable)
Convenience Fees Are Not Returnable For Any Reason
It Is Also To Cover The Payment Processing Charges And What Payment Gateways Have To Pay Banks For Online Transactions. The Fee Is Usually Non–refundable If You Cancel The Product
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us
Exchanges (if applicable)
We Only Replace Items If They Are Defective Or Damaged. If You Need To Exchange It For The Same Item, Send Us An Email At And Send Your Item To:
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We don’t guarantee that we will receive your returned item.